Leading Through Crisis: How to Have Supportive Conversations

May 6, 2020

We find ourselves in unprecedented times. The uncertainty created by current events, including COVID-19, has led to increased stress, distraction and anxiety in the workplace. For some, this is in addition to the recent devastations of drought, fire and flood. But what happens when workers find their stress compounding and fail to recognise it?

As a leader, it’s important to recognise when a worker may need to access support. This webinar will provide a framework to help leaders understand the difference between a team member thriving and surviving—and if they are surviving, whether they’re simply going through a bad patch or if they require extra support to manage a mental health issue or illness.

In this webinar we explored

  • A framework to recognise the difference between team members who thrive or survive during stress and crisis
  • Insights around the dos and don’ts of supportive conversations
  • Practical tools for effective conversations that guide team members towards support

Supporting Resources

  1. Webinar Slides
  2. Supportive Conversations Factsheet
  3. Conversation Prompt Card
  4. Conversation Preparation Worksheet – please download to your computer and open with Adobe Reader to ensure any responses you add are saved for future reflection.
  5. Suncorp Group Case Study

To learn more about Sentis’ diagnostic tools, our Insights-to-Action Roadmap and how we can help you to create safety culture change in your organisation, get in touch.

Sign up to our newsletter

"*" indicates required fields

By clicking submit and supplying my contact details, I agree for Sentis to contact me, including via email, to keep me informed about Sentis products and services. I understand that I can opt-out at any time. For more information, please see our Privacy Policy.

This field is for validation purposes and should be left unchanged.
This website uses cookies to improve your online experience and to provide site functionality. By using this website you agree to the use of cookies as outlined in our privacy policy. Learn More