The integrity and success of most critical risk management systems is often determined by the quality of safety leadership within the business. Not only do leaders need to ensure that the frontline workforce is adequately enabled to implement the appropriate critical controls at the task level, but they also need to support their workers through regular in-field reviews and verifications to ensure controls are present and effective.
These infield interactions require leaders to have a mix of technical and interpersonal skills, to be able to coach the workforce to build critical control knowledge, as well as inviting open and collaborative discussions when gaps are identified, or improvement ideas are raised.
In this webinar we explored:
- The role of the safety leadership within a critical risk management system,
- Interpersonal communication strategies for an effective infield critical control verification process
- Understanding and responding to absent or ineffective controls, and
- Encouraging ongoing continuous improvement within the work planning and safety management system